Shipping policy

SHIPPING POLICY

Last Updated: September 25, 2026

Halamart works with third-party fulfillment and shipping partners to process and deliver customer orders.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Processing times may be longer during:

  • Holidays
  • Major sales events
  • High-volume periods
  • Supplier inventory shortages
  • Carrier disruptions
  • Severe weather or other circumstances outside our reasonable control

If there is a significant delay affecting your order, we will make reasonable efforts to provide an update.

Shipping Times

For orders shipped within the United States, estimated delivery is generally:

Standard Shipping: 5–10 business days after processing.

These are estimates rather than guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier, product availability, fulfillment location, and other circumstances.

International Shipping

Where international shipping is offered, estimated delivery times may vary by destination and shipping method.

International orders may take longer because of customs processing, local carrier handling, or other governmental requirements.

Third-Party Fulfillment

Some Halamart products may be fulfilled and shipped by third-party suppliers or fulfillment partners.

Depending on the product and destination, an order may ship from a fulfillment center located in the United States or another country.

This means the shipping origin shown by the carrier may differ from Halamart's business/fulfillment address.

Shopify specifically recommends that dropshipping merchants disclose third-party fulfillment and, where relevant, shipping origin information to customers.

Tracking

When tracking information is available, it will be provided to the customer by email or through the applicable order tracking system.

Tracking information may take some time to become active after an order has been shipped.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete address is provided, additional shipping costs or delays may occur. Contact us immediately if you discover an address error.

Lost, Stolen, or Misdelivered Packages

If tracking indicates that your package has been delivered but you cannot locate it, please first check:

  • Your mailbox or delivery area
  • With household members
  • With building management or reception
  • Around your property
  • With the carrier

If you still cannot locate the package, contact us and we will assist with the available carrier investigation process.

Customs and Import Charges

For international shipments, customs duties, taxes, brokerage fees, or other import charges may apply depending on the destination country.

Where such charges are imposed by the destination country or its authorities, they may be the customer's responsibility unless otherwise stated at checkout.

Shipping Delays

Halamart is not responsible for delays caused by circumstances outside our reasonable control, including carrier disruptions, severe weather, customs processing, government restrictions, strikes, natural disasters, or other extraordinary events.

However, we will make reasonable efforts to assist customers when a shipping issue occurs.